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Privacy Policy

Crownly.in ("Site") is an online portal of Crownly Kart Private Limited, Bengaluru Karnataka, India - 560085.

In this Privacy Policy, “you” refer to any person submitting any data to us or in our Site.

 If you have any comments or suggestions for online purchases through www.Crownly.in, we would be pleased to receive them at our Bengaluru address or by email to us at [email protected].

 Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information, where it is necessary for us to do so and we will only collect information relevant for us to deal with you. We will only keep your information for as long as, we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous, we can identify you unless you have an account on our Site and must login with your user name and password.

 

Require Data

We may collect various information if you seek to place an order on our site.

We collect, store and process your data for processing:

               .Your purchase on the Site

                .Any possible later claims,

               .To provide you with our services.

We may collect your title, name, gender, email address, postal address, delivery address (if different), mobile number, payment details.

 We need this information in order to allow you, to place an order on the website. We may use that data:-

.To process payment for the product

.Deliver the product to you

.To inform you when the product is about to be delivered.

.To manage the Site

.Collect payment from you,

.Enable you to subsequently use parts of the Site

.Detect any fraud or Site abuses,

.Send you information relevant to the Site or our products,

.In case we have any queries.

 Payments that you make through the Site will be processed by our company Crownly Kart Private Limited, a company registered in India. You may receive phone calls from us, in relation to providing services to you. You must submit to us in our site, only the information which is accurate and not misleading and you must keep it up to date and immediately inform to us about any changes made.

 Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here, you can view the details of your orders, That have been completed, those which are open and those which are shortly to be dispatched and administer your address details, Any newsletter to which you may have subscribed. You undertake to treat the personal access of data, confidentially and not make it available to unauthorized third parties. We cannot assure any liability for the misuse of your passwords unless such misuse is our fault.

Subject to the terms of this Privacy Policy, we shall not share any of your personal information with third parties without your explicit consent, use your information as described in our Privacy Policy. We clearly know, that you and your information is one of our most important assets. We store and process your information on computers located in India that are protected by physical as well as technological security devices. We use independent agencies to verify and certify our privacy principles. If you object to your information being transferred or used in this way please do not use the Site.

 We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

 

Fraud Detection

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to the policies of these companies. All disputes would be subject to the jurisdiction of courts at Karnataka.

 

uses of personal information

We may send other information about our website with you, our products, sales promotions, our newsletters, SMS updates. If you would prefer not to receive any of this additional information as detailed in this paragraph, please click the “unsubscribe” link in any email that we send to you or follow the “unsubscribe” process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to unsubscribing from the other. Within 7 working days of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

 Third Parties and Links

We only pass your necessary details to our courier partner. We may also pass your details to our agents, to help us with any of our use of your data set out in our Privacy Policy.

For example, we may use third parties assistance, for delivery of our products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance.

We may exchange information with third the parties, for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information, if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

 Cookies

The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out, that some of the functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user, when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive.

 Cookies can be used to recognize your Internet Protocol address, saving your time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you. Your browser can be set not to accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

The Site uses technology from Google Analytics through which data is collected and are stored for marketing and optimization purposes. Cookies may be used for these purposes. The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this Site. The permission for data recording and storage may at any time be cancelled with on-going effect.

 

Security

We have in place appropriate technical and security measures, to prevent unauthorised or unlawful access, accidental loss, destruction of or damage to your information. We collect your personal details on a secure server. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. We makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. You are responsible for protecting against unauthorised access to your password and to your computer. We are not responsible and held liable for any issue arising including but not limited to services provided by payment gateway sites of these payment instruments, of whatsoever nature and you need to contact with these sites. our company never ask for your OTP, Card Details etc, if you received any calls by the name of our company from any stranger then please don’t share it and immediately call to us @ 9205 324 325 or write to [email protected]. If you share then we are not responsible for that.

 

Consent

By visiting this site, by submitting data while using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.